FamilyFX: The Family Reset System

What are reasonable adjustments at school, and how do I ask for them?

How to connect a disabled pupil's substantial disadvantage to a practical school adjustment, ask clearly and review whether it works.

By FamilyFXWritten June 2026Published 6 August 2026Last reviewed 25 July 2026Next review due 25 July 20278 min readReviewed by FamilyFXApplies to: UK-wide
An empty chair with over-ear headphones hanging from its back, beside a desk holding a sand timer, water bottle, cup of pencils and a small plant.

The short answer

A reasonable adjustment changes a policy, practice, aid or service so a disabled pupil is not placed at a substantial disadvantage compared with pupils who are not disabled. The Equality Act 2010 route applies in England, Wales and Scotland; Northern Ireland has a separate disability-discrimination framework under SENDO. Start with the exact disadvantage, not a generic list: what school arrangement creates the barrier, what happens to the child and where? Propose a change and explain how it could reduce that disadvantage. Ask the school to involve the child, consider effectiveness and practical circumstances, record its decision and review the adjustment. A pupil does not need an EHC plan, IDP, CSP or statement before disability adjustments can be considered. Reasonable adjustments and special educational provision may operate together, but they are not the same legal question.

  • Link the request to a specific disadvantage caused by a school policy, practice or missing aid.
  • Explain the intended effect of the proposed change rather than relying on its popularity.
  • Ask how the child can use the adjustment privately and reliably across relevant settings.
  • A statutory education plan is not a prerequisite for considering disability adjustments.
  • Record the decision, delivery arrangements and review date.
  • Use the Equality Act route in Great Britain and the SENDO route in Northern Ireland.

Reasonable adjustments are often described as a list: ear defenders, a time-out card, a different seat, extra time. The list can hide the legal and practical question.

What is placing this disabled pupil at a substantial disadvantage, and what change could avoid that disadvantage?

An adjustment is useful only if the child can access it, it addresses the relevant barrier and adults apply it where the barrier occurs.

Understand the route you are using

In England, Wales and Scotland, the Equality Act 2010 protects disabled pupils from discrimination. GOV.UK summarises the duty on education providers to make reasonable adjustments and gives examples including extra support and aids [1]. The detailed operation of the duty varies with the circumstances.

Northern Ireland is not covered by the Equality Act. It has separate disability discrimination law, including the Special Educational Needs and Disability (Northern Ireland) Order 2005. The Equality Commission for Northern Ireland describes the school duty as both anticipatory and reactive [3].

This article offers a practical way to frame a request across the UK. It does not decide whether one change is legally reasonable in an individual case.

Reasonable adjustments are also distinct from SEN or additional-needs provision. A disabled child may need an adjustment without an education, health and care plan or even without being on the school's SEN register. Another child may receive SEN Support but not meet the legal definition of disability. Some pupils use both routes.

Begin with the disadvantage

Name the school provision, rule, criterion, practice or missing aid that creates the problem.

For example:

  • all homework is given orally during a noisy final minute;
  • pupils must request a break aloud in front of the class;
  • a uniform fabric causes substantial sensory or skin difficulty;
  • the child changes room several times without enough travel time;
  • instructions are available only in dense written text;
  • a behaviour policy sanctions an action arising from disability without considering adjustment;
  • the only lunch arrangement exposes the pupil to noise or crowding they cannot access;
  • information about an established adjustment does not reach supply staff.

Then describe the effect on this child. Do they miss information, lose learning time, experience pain, become unable to participate, go without food, receive repeated sanctions or have to leave school?

"School is overwhelming" may be true but remains broad. "The five-minute crowded corridor change means K arrives after the safety instruction in science twice each week" identifies a disadvantage adults can examine.

Connect the change to its purpose

Propose a change, but leave room for another equally effective option.

Could K leave the previous lesson three minutes early, or could another route and arrival arrangement remove the missed safety briefing?

Explain what the change should make possible. The purpose might be to enter a lesson on time, receive an instruction, eat lunch, demonstrate knowledge, participate in a trip or avoid disability-related pain.

Do not make the diagnosis do all the work:

K is autistic and therefore needs to leave early.

This skips the actual disadvantage and may invite a generic answer about what autistic pupils usually receive. The functional explanation is stronger and more respectful of individual need.

What may count as an adjustment?

Adjustments can involve how the school does something, how a policy is applied, or an auxiliary aid or service. Depending on the child and situation, possibilities might include:

  • providing instructions or information in an accessible form;
  • changing seating, room use, timing or routes;
  • adjusting a uniform, homework, attendance or behaviour practice;
  • making a quieter way to enter, eat, recover or request help;
  • providing appropriate equipment, software or communication support;
  • teaching staff a consistent way to respond to an agreed signal;
  • changing how a school-run test or activity is organised;
  • planning how the child participates in trips, clubs and unstructured times.

This is not a guaranteed menu. The same step may be effective and reasonable in one circumstance but not another. EHRC guidance for English schools says relevant factors can include effectiveness, practicality, cost and resources, health and safety, standards, the interests of others and the pupil's and parents' views [2]. Effectiveness matters: a different change that leaves the substantial disadvantage in place is not equivalent merely because it is easier to offer.

Include the child in the design

An adult may see a separate room as quieter. The child may experience it as punishment, isolation or another unpredictable transition. A break card may look discreet but be impossible to use when the child is already overloaded.

Ask:

  • What is the hardest part of the current arrangement?
  • What would make the change usable rather than merely available?
  • Who needs to know?
  • How private should the information remain?
  • How will the child enter, leave and return?
  • Could the adjustment create a different barrier?

The child may contribute through conversation, writing, drawing, choices, observation or a trusted adult. Their account should inform the decision without making them responsible for designing the whole system.

Write a request that can be answered

A short request can contain six elements:

  1. Practice: what currently happens.
  2. Disability effect: the relevant long-term impairment and how it affects the child.
  3. Disadvantage: what access, participation or benefit is lost compared with other pupils.
  4. Proposed adjustment: the change you want considered.
  5. Purpose: how it may avoid or reduce the disadvantage.
  6. Review: how school and child will check whether it works.

For example:

At present, pupils collect lunch in the main queue. Because of P's disability-related sensitivity to dense noise and close contact, P regularly leaves before collecting food and misses afternoon learning because they are hungry and distressed. Could the school consider entry before the main queue and a quieter eating place, or another arrangement that reliably enables P to eat? Please could we agree how P will access it and review the effect after three weeks?

Attach only information needed to understand the request. A full diagnostic history may not be necessary when a brief professional explanation and clear school evidence answer the question.

Ask how it will work on an ordinary Tuesday

Once an adjustment is agreed, settle the operational detail.

  • Which lessons, areas, activities or staff does it cover?
  • Who will tell relevant staff, including temporary staff?
  • Does the child need an item, pass, room or named adult?
  • What happens if that person or room is unavailable?
  • Can the child use it without explaining themselves each time?
  • How will it work on trips, exams or changed-timetable days?
  • When will it be reviewed?

"May use a quiet space" is not a complete arrangement if the room is locked, the child must cross the site to request a key or staff interpret leaving as defiance.

Review whether the disadvantage changed

First check delivery. If the alternative lunch entry was not communicated to duty staff, it has not been tested.

Then look at effect. Did the child eat, arrive, participate, complete or recover more reliably? Ask for the child's view and look for new costs. Perhaps the earlier transition solved the corridor problem but caused the child to miss essential lesson endings. The answer may be to refine the arrangement rather than abandon the principle.

Reasonable adjustment duties are continuing. A child's needs, timetable and school environment change, so an old arrangement may need review [2]. Equally, an ineffective adjustment should not be retained only because it is written on a plan.

If school says no

Ask what question it considered.

Please could you record the disadvantage the school considered, the reasons the proposed adjustment was not accepted, any alternative adjustments considered and how the school believes the disadvantage will be avoided?

A general policy does not remove the need to consider disability. "It would be unfair to other pupils" is not a full explanation of the individual circumstances. The school may have legitimate practical concerns, but those can be discussed alongside effectiveness and alternatives.

Keep disagreement routes distinct. A complaint that agreed classroom support was not delivered, a challenge to an EHC plan and a disability discrimination claim are not the same process. Use the education rights guide and obtain individual advice promptly if the issue may require a formal route.

The strongest request is not the longest. It makes the barrier, disadvantage, proposed change and intended access difference easy to see.

Plan for changes in staff and timetable

An adjustment can be effective with one teacher and disappear when the child changes room, has a supply teacher or moves year group. Ask where the current decision is recorded and how relevant staff receive the operational detail without circulating unnecessary personal information.

Before a transition, check:

  • which parts of the adjustment remain necessary;
  • whether the new setting creates a different disadvantage;
  • who briefs staff and by what date;
  • whether the child can practise a new route, signal or room;
  • what temporary arrangement applies while the new team reviews it.

Do not require the child to disclose a diagnosis repeatedly in order to receive an established adjustment. Staff may need enough information to implement the change and understand its purpose, but the child and family can ask how confidential details will be handled.

If the adjustment relates to an activity outside ordinary lessons, raise it during planning. Trips, clubs, performances, sports days, detentions and school-run assessments are parts of school life where the same disadvantage may recur in a different form. The answer may need adaptation rather than copying the classroom arrangement exactly.

Review before the transition and shortly afterwards. A successful plan in one environment is useful evidence, not a guarantee that the new environment will operate in the same way.

Sources

  1. GOV.UK, Disability rights: education
  2. Equality and Human Rights Commission, Technical guidance for schools in England
  3. Equality Commission for Northern Ireland, SENDO Code of Practice for schools

Sources and further reading

  1. [1] GOV.UK. Disability rights: education (accessed 4 August 2026).
  2. [2] Equality and Human Rights Commission. Technical guidance for schools in England (accessed 4 August 2026).
  3. [3] Equality Commission for Northern Ireland. SENDO Code of Practice for schools. October 2006; current code (accessed 4 August 2026).